License Bureau observations and suggestions.
I recently renewed my driver's license and unfortunately was not surprised by what I observed. First, I was instructed to "take a number" which turned out to be a heartwarming #64. By the time I got my license, over 3 hours later, McDonalds could have served me breakfast lunch and dinner ten times over, including special orders. Second, even though this is 2001, they still don't accept Visa or Mastercard. Third, the cashier made change out of a tin box. Forth, they had eight people working but only about four were doing anything that was helping the customers. Not being one to only criticize, I would like to offer a few suggestions to the management of the State License Bureau.
1. Pay your workers based upon the number of customer helped, not for simply showing up for work. 2. Sign up with Visa and Mastercard. 3. Get a cash register. Tin boxes are 14th Century technology. 4. Drop the "take a number" approach; schedule appointments, increase staffing, productivity, and number of Bureaus. McDonalds has served Billion of customers who return voluntarily time and time again and I have never had to take a number. 5. Hang a sign above the counter stating "Your Public Employee's Union and tax dollars at work." 6. Invite schools to have field trips to Bureau so students can witness first hand why Socialism failed and observe the system that has made Cuba an impoverished nation. 7. Hire Malibu Grand Prix to produce the licenses. By the time the License Bureau made my license, Malibu would have made my Grand Prix License, sold me my tickets, sent me around the track ten times, and I would have had time left over to play a few video games. In addition, the license would look much cooler than what the state developed. 8. Replace the Orwellian reeducation propaganda videos played while you wait with Disney videos to entertain the unfortunate children. 9. Lastly, hang a banner on the wall asking "If you thought this wait was long, be thankful we don't we run the healthcare system."
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